Sense Call Analyser

Sense Call Analyser provides an intuitive, simple yet comprehensive view of your call profiles and will help you fully understand the performance of your telecoms infrastructure.

At a glance, Sense Call Analyser will show you peak calling times (inbound and outbound) while also showing areas where calls are lost, unanswered, not returned or where calls to prohibited numbers have been made. You’ll be able to understand your businesses activity over your PBX and telecoms infrastructure with Summary reporting for an overall snapshot, down to Granular reporting of single extensions or telephone numbers. All of which is designed to put you back in control.

When Sense Call Analyser is integrated with Sense Call Recording this further enhances the control you have over your infrastructure and really is an extremely powerful management tool.

Key Benefits of Sense Call Analyser

• Gain an understanding of your PBX usage and infrastructure performance
• Quickly highlight areas where increased resource is required
• Identify areas for improvement in call handling
• Instantly identify PBX misuse or abuse

Welcome to NeoWave – the best of telecoms

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